S91 Privacy Policy
The S91 Privacy Policy explains how S91 collects, uses, stores and protects personal information when users access or use the Platform. S91 respects user privacy and handles information for legitimate business purposes, including account management, payments, withdrawals, identity verification, prize delivery, security and customer support. By using S91, users agree to this Privacy Policy.
- 1. Information S91 Collects
- 2. Information Collected Automatically
- 3. How S91 Uses Your Information
- 4. How S91 Shares Information
- 5. How S91 Protects Your Personal Information
- 6. Your Privacy Rights
- 7. Updates to the S91 Privacy Policy
- 8. S91 Privacy Policy Frequently Asked Questions
- 9. Contact S91 About Privacy
Information S91 Collects
Account Information
S91 may collect account information such as your full name, email address, phone number and, where required, date of birth. This information may be used to create and manage your account and provide relevant Platform services.
Identity Verification Information
Where identity verification is required, S91 may request an NRIC or passport, selfie verification, proof of address or other supporting documents. These details may be used to verify identity and support Platform security requirements.
Payment and Withdrawal Information
S91 may collect information related to your payment method, transaction history and withdrawals. This information supports payment processing, withdrawal services, transaction records and security checks.
Shipping Information
When physical prize delivery is applicable, S91 may collect the recipient name, shipping address and contact number required to arrange delivery.
Information Collected Automatically
Device and Browser Information
When you use S91, the Platform may automatically collect device information, browser information and IP address. This information helps S91 understand Platform access and maintain security and performance.
Cookies and Usage Activity
S91 may collect cookies, login records, usage activity and system logs while users interact with the Platform. These records can help improve Platform security, functionality and performance.
How S91 Uses Your Information
Account and Identity Management
Personal information may be used to create and manage your S91 account and, where necessary, verify your identity.
Payments and Withdrawals
S91 may use relevant personal and transaction information to process payments and eligible withdrawals and to maintain related transaction records.
Physical Prize Delivery
Where a user is eligible to receive a physical prize, shipping and contact information may be used to arrange and complete delivery.
Fraud Prevention and Platform Security
Information may be used to prevent fraud, identify abuse and support the security of S91 accounts, transactions and Platform activities.
Platform Improvement and Notifications
S91 may use relevant information to improve its products and services and to send important Platform notifications related to users and available services.
Customer Support
Personal information may be used when necessary to respond to enquiries, review account-related matters and provide customer support. S91 states that personal information is used only for legitimate business purposes.
How S91 Protects Your Personal Information
Technical and Organizational Security Measures
S91 implements reasonable technical and organizational measures designed to protect personal information against unauthorized access, misuse, alteration or disclosure.
Online Security Limitations
While S91 takes reasonable measures to protect user information, no online system can guarantee absolute security. Users should also take appropriate precautions when accessing and managing their accounts.
Your Privacy Rights
Access Your Personal Information
Subject to applicable laws, you may request access to personal information held about you by S91.
Correct Inaccurate Information
You may request corrections where your personal information is inaccurate, subject to applicable legal requirements.
Request Deletion of Account Information
Subject to applicable laws, you may request deletion of your account information. Certain information may continue to be retained where required by law or for legitimate business purposes.
Withdraw Marketing Consent
Users may request to withdraw marketing consent, subject to applicable laws and Platform requirements.
Information That May Be Retained
Exercising a privacy right does not necessarily require all information to be immediately deleted. S91 may retain certain information when required by law or where retention is necessary for legitimate business purposes.
Updates to the S91 Privacy Policy
Changes to This Privacy Policy
S91 may update this Privacy Policy from time to time to reflect changes to its privacy practices or Platform operations.
Latest Privacy Policy
The latest version of the S91 Privacy Policy will be published on the Platform. Users can review the current version to understand how their personal information is handled.
S91 Privacy Policy Frequently Asked Questions
What personal information does S91 collect?
S91 may collect account details such as your name, email address and phone number, as well as identity verification, payment, withdrawal and shipping information where applicable.
Does S91 collect information automatically?
Yes. S91 may automatically collect device and browser information, IP addresses, cookies, login records, usage activity and system logs when users access the Platform.
Why does S91 collect identity verification information?
Where required, identity information may be collected to verify users and support Platform security requirements. This may include an NRIC or passport, selfie verification, proof of address or other supporting documents.
Does S91 sell personal information?
No. S91 states that it does not sell users’ personal information.
Who may S91 share my information with?
Where necessary, information may be shared with payment service providers, logistics partners, identity verification providers, professional advisers and government authorities where required by law.
How does S91 protect personal information?
S91 uses reasonable technical and organizational measures designed to protect information from unauthorized access, misuse, alteration or disclosure, although no online system can guarantee absolute security.
Can I correct inaccurate personal information?
Yes. Subject to applicable laws, users may request correction of inaccurate personal information.
Can I request deletion of my S91 account information?
Subject to applicable laws, you may request deletion of your account information. Some information may still be retained where required by law or for legitimate business purposes.
Can I withdraw my marketing consent?
Yes. Subject to applicable laws, users may request to withdraw their marketing consent.
Where can I find the latest S91 Privacy Policy?
The latest version of the Privacy Policy will be published on the S91 Platform.
Contact S91 About Privacy
S91 Customer Support
If you have questions regarding this Privacy Policy or how your personal information is handled, contact S91 Customer Support through the official communication channels available on the Platform.
Have Questions About Your Privacy?
Contact S91 Customer Support through the Platform’s official communication channels if you need assistance regarding personal information or this Privacy Policy.